Top 5 Chatbot Services For Your Next Website

Web chatbot can help you have a conversation with a customer based on pre-built scripts or based on its ability to learn from previous interactions. It’s ideal for offering answers to frequently asked customer questions and managing incoming chat queues. But apart from that there must be other reasons why a business would need a chatbot. Below we discuss top 5 chatbot services for your next website.

Chatbot services

Social messaging bots

Social messaging chatbots are used to send product recommendations. After understanding the browsing pattern of visitors this chatbot suggests product recommendations as they browse the site.

Scripted chatbots

Scripted chatbot is a type of chatbot where the interaction between the visitor and the bot takes place based on predefined knowledge. This means you can decide the flow of your chatbot’s conversation and even add knowledge base articles for customers to read if they run into a recurring problem with the product.

Context enabled chatbots

Contextual chatbots help you develop a conversation with a customer based on previous experiences with other customers. This chatbot works on the rules and terms of machine learning and artificial intelligence.

Natural language processing chatbots

Natural language processing bots are powered by artificial intelligence that helps your business understand the intent of the conversation. With an NLP chatbot, you can also make your customers feel like they are discussing their challenges with a human.

Voice enabled chatbots

Voice chatbots are ideal for managing your daily tasks and allowing you to find information faster. It runs on text-to-speech and even a voice recognition API.

Service/action based chatbots

Chatbot services action chatbots help you present customers with different options in a chat widget that encourage them to take action. This way you can create a support conversation and find out what the customer was looking for when they contacted your business.

ProProfs chatbot

ProProfs Chatbot software specializes in creating human interactions that encourage potential customers to make faster decisions. You don’t need any coding skills to get this chatbot working on your website. With easy installation you can get this app up and running in minutes.

ManyChat

Bot is easy to set up as it supports a drag and drop interface. You get access to several templates to help you get started with the chatbot creation process. This means you no longer have to spend more time building a chatbot from scratch. You can also seamlessly integrate it with other third-party platforms like Shopify Google Sheets Convert Kit Zapier and more.

Fresh chat

Fresh chat chatbot also helps you offer real time solutions to customers and reduce response time for your business to ultimately satisfy customers. You can also set up APIs that launch your chat window and retrieve the necessary visitor data to save as leads.

Chatfuel

Chatfuel is one of the leading chatbot providers on the market. The brand means offering instant services to make sure their users can provide customer support. A chatbot helps users qualify leads in real-time and send those details straight to your inbox. this chatbot can also help you set up cart reminders in your eCommerce store, capture leads and nurture them by sending them product recommendations while browsing and encouraging them to buy.

Mobile monkey

It will help you connect with different platforms and capture customer queries in one place. This way you get more leads for your business journey visitors to the right place and get the right information to help your business customize the customer experience on the web.

BotsCrew

BotsCrew like other competitors in the market can connect to multiple platforms such as Facebook WhatsApp widget SMS and others. In short it helps your business to provide support on various platforms. This way you will not only keep your customers happy but also save time for your representatives to manage critical support inquiries. Unlike several options on the market this one learns from conversation from every experience.

Botsify

Botsify is also one of the best chatbot platforms to explore. As an AI powered chatbot Botsify offers a faster response time that leads to more qualified leads and even increases customer retention. You can do this by creating multiple chatbots and assigning them different tasks.

Aivo

Aivo is an AI powered customer service chatbot software that helps you humanize support. This bot runs on a semantic engine that helps your business communicate with the customer in multiple languages.

Tars

Tars is especially recommended for marketing sales teams to reach website visitors and successfully renew their sales pipeline. With Tars you can expect fewer dropouts which will help you see more conversion opportunities. Since their chatbot is also a master at managing recurring queries, you can quickly narrow down your call center conversations. This chatbot even comes with several templates for its users to jumpstart the online support process.

Conclusion

AI chatbots can unlock incredible efficiencies but you need to choose the right AI partner. The breadth of AI chatbots available today is incredible. The best business specific AI chatbots focus on a core use case whether its customer service doing surveys for administrative tasks or sales.