What Is Managed IT Services Everything You Need To Know?

Managed IT service are tasks handled by a third party, often in the context of enterprise information technology services. A managed services model is a way to outsource general tasks to an expert to reduce costs, improve service quality, or allow internal teams to focus on work specific to their business. The company that provides these service offerings is called a managed service provider.

Managed IT service everything

Managed IT service

Managed services is a form of IT outsourcing where your business works with a third party agency known as a managed service provider to manage some or all of your IT needs. This is often done to reduce costs and free up your internal IT team. Managed IT service can take many forms depending on the needs and makeup of your organization.

Co managed IT service

In a co-managed model, a Managed Services Provider works with your existing IT team to provide additional management and administration for your IT environment.

Fully outsourced managed IT service

Fully outsourced managed services are suitable for companies that do not have an in-house IT team. Under this model, the Managed Services Provider takes care of all your IT needs, from a user help desk to more sophisticated monitoring and maintenance.

Advanced skill augmentation services

If you already have a full in-house IT team and just need help managing and supporting your company’s most advanced applications, this plan is probably the best fit for you. Even if you already have an in-house IT team, you can use an MSP to ensure you get highly experienced engineering talent for specialized applications or systems that are difficult to manage like SCCM or your cloud architecture.

Alternatives to managed services

There are other options, but the alternatives are less proactive in preventing problems in your IT environment, leave gaps in your IT talent, and are often more expensive. The two most common alternatives to Managed IT Service are the break fix model and building an IT team in house.

Break fix model

Managed Services is a newer method of IT management that represents a direct alternative to the outdated break fix model. It is both predictive and proactive. Instead of just working on your organization’s technology landscape when something breaks and disrupts your business, MSP providers do the work proactively and continuously to prevent your technology from breaking.

Building IT in house

If you want personal support for your IT environment, then you may want to build your IT infrastructure in-house. This includes the salary of a system administrator or support engineer and the cost of the applications and systems they will need to do their jobs. It is up to you to weigh the benefits and risks of Managed Services against the benefits and risks of an in-house IT team to decide which is the best fit for your business.

Types of services

Managed services can include a range of services and a good managed service provider will help you determine exactly what you need so you don’t pay for unused services.

  • Cloud infrastructure.
  • Communication.
  • Software as a service.
  • Data backup and recovery.


Every small business owner needs to consider all the factors when paying for an SME. If you find that your business often needs to rely on IT support or that you spend too much time trying to solve technical problems yourself, an MSP might be a good idea.